Pricing - Helpdeskry | Help Desk Software

Frequently asked questions

Everything you need to know about our pricing and plans.

What's included in the free trial?

All plans include a free trial with full access to features. No credit card required to start.

How does user-seat pricing work?

You pay per user seat (agent) per month or year. Add or remove seats anytime as your team grows or shrinks.

Can I change plans anytime?

Yes, you can upgrade, downgrade, or add/remove user seats at any time. Changes take effect immediately.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for enterprise customers.

Is there a setup fee?

No setup fees, no hidden costs. You only pay for your user seats on the chosen billing interval.

Do you offer team discounts?

Yes, we offer volume discounts for larger teams and custom pricing for enterprise customers. Contact our sales team.